Privacy Policy
Ocean Trust & Financial Services Insurance is built on the principle of helping people find and buy insurance. Ocean Trust & Financial Services Insurance are insurance agencies that represent many insurance companies, insurance brokers, general management agencies and promise to keep your personal information secure and confidential.
We know you care about how your personal information is used and shared, and we take your privacy very seriously. We collect information about you for the following reasons: to obtain insurance quotes on your behalf from insurance companies, insurance brokers and general management agencies, contact for careers and other services that require your information. We want you to understand how we protect your privacy and how we collect and use your information.
SUMMARY
This section summarizes our privacy practices, how we protect it, and who can see it. You should read the full privacy policy below for more details.
We collect information that you provide to us online, by telephone, through a mobile application, by email, through our service providers or by any other means.
We use your information only to conduct our business and provide you with insurance quotes, sales and services. We will share your information with your selected agent, customer service representative, insurance companies, insurance brokers, general management agencies, who provide certain products or services that you request through us. We will not share your information with other companies for their independent marketing purposes. We do not and will not sell your personal information. We broadly secure access to your information.
INFORMATION YOU PROVIDE US
We collect information about you to quote and service your insurance policy.
This includes information you provide to us online, by telephone, through a mobile application, by email, through our service providers or by any other means.
APPLICATION INFORMATION
We collect information through your agent, by telephone, on the Internet, by email, through a mobile application, our service providers or by any other means such as your:
- Name
- Address
- Phone
- Driver’s license number
- Social Security number
- Birthdate
- Gender
- Civil status
- Vehicle type
- Information about other drivers
INFORMATION ABOUT YOUR TRANSACTIONS
We may collect information about your transactions with us and others. It may include information such as vehicle reports, consumer credit information, demographic information, insurance histories, and vehicle trade-in and insurance claim reports. It also includes information that we require for billing and payment purposes.
THIRD PARTY INFORMATION
We may receive information about you from consumer reporting agencies, affiliated and unaffiliated third parties. It may include information such as vehicle reports, consumer credit information, demographic information, insurance histories, and insurance claim reports. Consumer reporting agencies, affiliated and unaffiliated third parties retain the information and disclose it to others as permitted by law.
LOCATION SERVICES
Your current location is only used if you allow our Ocean Trust & Financial Services mobile app and website to do so. With our mobile app, you can speak to a nearby agent or have a contact with you based on your insurance and location needs
WEBSITE INFORMATION
When you visit our websites, we use cookies and other technology to collect information about you and your activities on our websites to improve your online experience and to advertise our products and services. It may include information about your IP address and information about your device, the time of visit and the pages you visit on our website.
Ocean Trust & Financial Services Insurance uses third-party services such as Google Analytics to help analyze how our website is used. These services, including Google Analytics , also use cookies to collect information about visitors to our site (including IP addresses) in an anonymous form that does not include personal information.
SHARING YOUR INFORMATION
Information about our current, former or potential clients may be disclosed, but only as permitted or required by law, or as permitted or directed by the client or consumer.
For example, we may disclose such information to affiliated and unaffiliated insurance companies, insurance agents, reinsurance companies, insurance support organizations such as consumer reporting agencies, government entities and claims administrators. We may also disclose such information to unaffiliated third parties who perform services or functions on our behalf, including marketing our products or services. In addition, we may also disclose information that is necessary to effect, administer or enforce a transaction you request or authorize, or in connection with the servicing or processing of a transaction you request or authorize.
The following are examples of situations in which we may share your information:
- Your information may be passed between us and our agents, appraisers, attorneys, investigators and others who may be involved in the sale and marketing of Ocean Trust & Financial Services products and services, processing applications and servicing policies or claims.
- If you request a comparison quote, your information may be shared with an affiliated insurance agent and insurance companies to provide you with the requested comparison quotes.
- We provide your policy information to adjusters and other appropriate business entities who make necessary repairs to your vehicle or property insured by us when you have a claim.
- We may provide your information to others who we determine need such information to perform insurance or other professional functions for us. These may include parties that assist us with administrative services and consumer reporting agencies.
- We may provide information requested by search warrant, subpoena or legal process, to state insurance departments or other law enforcement or government authorities when required by law, or to protect our own legal interests in the event of suspected illegal or fraudulent activities. .
- If we collect your information as an agent for one of our business partners, we may use it to contact you or make you an offer about insurance products that may be of interest to you.
PROTECTING YOUR INFORMATION
We restrict access to your information to our employees and others who must use it to provide our products and services. We train our employees to safeguard customer information. Their use of information is limited by law, our employee code of conduct, and written agreements, as applicable.
We limit access to our servers and hold our employees to high standards of ethics and integrity. Additionally, when you enter sensitive information, such as any personal information, we encrypt the transmission of that information using Transport Layer Security (TLS) certificate. The information you provide is kept strictly confidential.